The five-star “Kempinski Hotel Grand Arena Bansko” was awarded for the fifth consecutive year by TripAdvisor Certificate of Excellence for 2015 Ski hotel №1 of Bulgaria. For the last two years “Kempinski Hotel Grand Arena Bansko” is already among the winners of the TripAdvisor Certificate of Excellence “Hall of Fame”. The certificate for “Excellence” is awarded to hotels, attractions and restaurants around the world that support high overall rating from rating published reviews in TripAdvisor, and Certificate of Excellence “Hall of Fame” get those who have been awarded by Certificate award for five consecutive years.
“Being awarded by TripAdvisor’s Certificate of Excellence award for five years in a row and by Certificate of Excellence”Hall of Fame” is the best reward for our daily efforts to meet the expectations of our guests by providing first-class service and unforgettable experiences.
The award comes just days before the opening of the hotel for the summer season and is a wonderful start to the season. On behalf of the whole team I would like to thank our guests for their loyalty and look forward to meet them again for a new exciting summer, “said general manager Athanasios Manos.
Earlier this year, “Kempinski Hotel Grand Arena Bansko” sort of first place in the category “Top 25 luxury hotels in Bulgaria” in the ranking of TripAdvisor 2015. It is also among the distinguished hotels in the category “Top 25 Hotels in Bulgaria” and “Top 25 hotels in service”.